Faq

1. How long it take you guys to ship out my parcel?

We need 2-3 working days to process your order, normally before the promised time.

2. In which way my parcel was going to be send?

We send most parcel by ePacket,usps .which takes 7-23 transit days due to different area.

3. How can I have free DHL UPS or Fedex. etc shipping service?

Normally, order 8 waterbongs at one time we will send it via DHL for you. (excpet accs and small glass pipe). DHL only cost 4-7 days to delivery.

4. I don't want my order anymore, is there enough time to cancle it?

Yes, before we shipped it out.  You can cancle your order, and please choose reason :Items not required anymore.

That's really important for us. Please contact us before you initiate a refund request.

If we have shipped it out, I am afraid refund would be a little hard to deal with.